Terms & Conditions

1. Your Account:

Please read these website terms of use carefully before using this website (silklifestyle.com). These terms of use govern your access, use of the website, membership details and membership expectations. The website is available for your use only on the condition that you agree to the terms and conditions set forth below. If you do not agree to all of the terms of use, do not access or use our website. By accessing the website and/or memberships, you are bound by these terms of use.

These terms shall be constructed in accordance with US laws. The waiver of any provision of these Terms shall not be considered a waiver of any other provision of our right to require strict observance of each of the terms herein. If any provision of these Terms is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full effect.

We reserve the right to modify or amend the Terms from time to time without notice. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. Additional terms and conditions may apply to the purchase of products, such as cancellation policies. By using this website, you agree to such terms and conditions as well as these Terms and our Privacy Policy.

You agree to provide us with complete and accurate information when you register for an account and keep the information current. This is important because sometimes we may need to send you notable updates (for example, about changes to our Terms of Service or Privacy Policy), or we may want to let you know about them and make informed choices in response to legal inquiries or complaints. You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure. You are responsible for maintaining the security of your account and any Service-related website, store, or other content. You are fully responsible for all activities that occur under your account and any other actions taken in connection with our Services. You shall not share or misuse your access credentials. You must immediately notify us of any unauthorized uses of your account, store, or website, or any other breach of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred because of such acts or omissions.

2. Fees, Payment, and Renewal

a. Some of our Services are offered for a fee. By using a Paid Service, you agree to pay the specified fees and fees associated with specific features. Depending on the Paid Service, there may be one-time fees, recurring fees, or revenue-based fees. For recurring fees, we’ll bill or charge you in regular automatically renewing intervals (such as monthly, annually, or biennially), on a pre-pay basis until you cancel, which you can do at any time by contacting the relevant support team.

b. If your payment fails or if Paid Services are otherwise not paid for or paid for on time, we may immediately cancel or revoke your access to the Paid Services. If you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services, we may revoke your access to our Services in general.

c. We may change our fees at any time, or start charging fees for Services that were previously free. When applicable, we may give you advance notice of the fee changes. If you don’t agree with the fee changes, you must cancel your Paid Service.

d. While you may cancel a Paid Service at any time, refunds are issued at our sole discretion, unless otherwise required by applicable law.

3. General Representation and Warranty Page

You represent and warrant that your use of our Services will be in strict accordance with these Terms:

  • will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct and acceptable content, privacy, data protection, the transmission of technical data exported from the United States or the country in which you reside, the use of financial services, notification and consumer protection, unfair competition, and false advertising);
  • will not use the Services for any unlawful purposes, to publish illegal content, or in furtherance of illegal activities;
  • will not infringe or misappropriate the intellectual property rights of any third party;
  • will not overburden our systems, as determined by us in our sole discretion;
  • will not disclose sensitive personal information of others;
  • will not be used to send spam or bulk unsolicited messages;
  • will not interfere with, disrupt, or attack any service or network; and
  • will not be used to create, distribute, or enable material that is – or that facilitates or operates in conjunction with – malware, spyware, adware, or other malicious programs or code.

5. Copyright Infringement

As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that material located on or associated with one of our products or services violates your copyright, please notify us. We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. We will terminate a visitor’s access to and use of the website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of our service. In the case of such termination, we will have no obligation to provide a refund of any amounts previously paid to us.

6. Age:

The premises license holder must ensure that an age verification policy applies to the premises in relation to the sale or supply of alcohol. This must as a minimum require individuals who appear to the responsible person to be under the age of 18 years of age to produce on request, before being served alcohol, identification bearing their photograph, date of birth, and a holographic mark. This can include, for example:

  • A photo card driving license
  • A passport
  • A proof of age card bearing the PASS hologram

7. Behavior, Consent and Ethic expectations

1. Behavior / Expectations

1.1 Respect the community – Silk Lifestyle is about being part of a community, and so we expect all our members to be kind and courteous towards each other. If you are found to be making another member uncomfortable or uneasy, you will have your membership revoked.

1.2 No photos or videos – We have a strict no photo/video policy in all of our events. Upon arrival, you will be asked to cover your phone cameras with a sticker which will be provided to you.

1.3 Respect our team – our staff are always there to help, but we will not tolerate any rudeness or harassment towards them. Silk Lifestyle team members are still a part of this community, this means you cannot touch them without their permission and must respect them as you respect others.

1.4 Don’t be a drunk – if anyone is found to be too intoxicated at a Silk Lifestyle event, for the safety and security of our members, you will be asked to leave and risk having your membership revoked.

1.5 No smoking – For health and safety, Silk Lifestyle has a strict no-smoking policy both in and outside all our play event venues. E-cigarettes and Vapes are permitted.

1.6 No pressure – No one attending a Silk Lifestyle event should feel pressured into participating in any activity they do not want to.

1.7 Don’t be phobic – Silk Lifestyle will not tolerate any racist, homophobic, transphobic or discriminatory remarks of any kind towards guests or the team. This includes classism, fetishization, body shaming, abuse of power dynamics or kink shaming.

1.8 Let us know – if you see or hear anything that makes you uneasy or goes against any of our policies, please report it immediately to a Silk Lifestyle team member. By doing so you are helping keep the Silk Lifestyle community a safe and secure space and prevent others from being exposed to inappropriate or unacceptable behaviors.

2. Consent expectations

2.1 Do not touch anyone without their permission.

2.2 Do not interrupt a scene – this means if people are in the middle of the play, you cannot just walk up and touch them, or expect to get involved. If someone looks as though they want you to get involved, always ask first. If you are declined from joining a scene, react appropriately, do not take this personally as there are a number of reasons why this could happen. Please speak to a member of the team if you need to understand a situation better.

2.3 Voyeurism – If you like to watch, that is openly encouraged however, be conscientious. Be aware of how your presence will make others feel or may distract a scene. We expect you to respect personal space and not disrupt the scene.

2.4 No solo play – The people being watched are not able to give permission or consent, making this a non-consensual act.

2.5 Please remember you are in a shared space, so whilst we do want you to let your hair down and enjoy, please be aware others may want to play in the same room or space.

2.6 Make sure you keep areas clean and hygienic. Our team will always be on hand to help, but please use the bins and wipes provided to clean your areas and try to leave areas as you found them so others can enjoy them.

2.7 If you are playing near others, please do not interrupt their scene. Even mid-play, consent must be given before you touch anyone else.

2.8 Condoms – Silk Lifestyle expects you to follow health and safety guidelines and use
protection with all partners. However, this is up to the individual’s discretion, responsibility and risk. If play occurs without protection, all parties must have given consent beforehand and accept responsibility for this.

3. Using the apparatus

3.1 Any individual using any BDSM apparatus at a Silk Lifestyle event must understand and consent to any activities performed on said apparatus.

3.2 Safe words must be given and agreed upon before the use of any BDSM equipment. If someone is blindfolded and restrained this must be a verbal safe word. If an individual has consented to be gagged, then a nonverbal safe word must be agreed upon by both
parties. Once you have entered the verbal contract with the Dom, it is your responsibility to use safe words.

3.4 Each individual using any of the equipment or apparatus on hand at a Silk Lifestyle event takes full responsibility for their well-being during any play or activities at that time.

3.5 If you feel unsure about using any of the equipment or apparatus at a Silk Lifestyle event, it is up to the individual to bring this to the attention of a member of the safeguarding team at Silk Lifestyle, one of the hosts Richard & Emma, or one of the professional doms in the space. They will then be happy to explain how to use the equipment safely.

4.0 Sanctions

4.1 If any of the Silk Lifestyle team or other members find your behaviour questionable, your membership will be placed on hold for a period agreed by management (2 months minimum), until the Silk Lifestyle team feel as though you will be a safe and proactive member of the community. Furthermore, if a formal complaint is made against you, Silk Lifestyle reserve the right to place your membership on hold for any extended period until an in-house investigation has been actioned by management and a conclusion to the issue is found.

4.2 If you are found to have broken any of our behaviour or consent expectations, your membership will be instantly revoked and you will be banned from any future Silk Lifestyle events.

4.3 If an issue is reported to us that occurred outside of Silk Lifestyle, that could concern the safety of other Silk Lifestyle members, we reserve the right to cancel membership.

5. Reporting an issue or concern

5.1 If you are concerned about any behavior or activities during a Silk Lifestyle event, as stated above (see 3.5) please make sure you reach out to one of our safeguarding team members as soon as possible at the event. This will help to keep our community safe and secure for all those who attend. All safeguarding ‘Ethical Slut’ team members will be wearing red LED armbands which are available throughout any Silk Lifestyle event. The hosts, Emma & Richard are also available to speak if you are not able to find another team member.

5.2 If for any reason you are not able to flag something during an event, you can email us at support@silklifestyle.com to report the issue.

5.3 If an issue is reported to us that occurred outside of Silk Lifestyle (see 4.3), this must be supported with either documentation, confirmation by another event organizer or confirmation from an unbiased party. If confirmation cannot be given, Silk Lifestyle reserve the right to sanction as they see fit.

For GDPR, Richard Burton will be the “controller” of all personal data we hold about club members and others. Richard Burton is responsible for making sure the club complies with the General Data Protection Regulation (GDPR) which applies from 25 May 2018. We will review personal data every year to establish whether we are still entitled to process it or not.

8. Member’s rights

You have rights under the GDPR:

  • To access your personal data
  • To be provided with information about how your personal data is processed
  • To have your personal data corrected
  • To have your personal data erased in certain circumstances
  • To object to or restrict how your personal data is processed in certain circumstances

For more details, please address any questions, comments and requests regarding our data processing practices to our email support@silklifestyle.com.

We hold the right to remove a membership or information regarding a membership if we believe it violates our terms of use. We can refuse to provide or stop providing all or part of the service to you if you create risk or legal exposure for us, and violate these terms of use or our policies.

Specific use and sharing of personal information

Your personal data (name, social media handle, sexual orientation and preferences, date of birth and contact details) will be used to ensure you can attend an event. In general, your personal data will only be used for the purposes of membership management (renewals etc.) and your email and telephone numbers may be used for communication about news at Silk Lifestyle. Your personal data will not be passed to anyone else outside the club and your email will only be given to someone outside the club with your permission.

The Lawful reasons for processing your data.

We have three lawful reasons for processing your data, which are:

(a) Processing is necessary for compliance with our legal obligation.

(b) Processing of your data is necessary for the administration of your membership contract.

(c) You have given consent to the processing of your data by applying via our membership form for the purposes set out in this policy.

The tables below give further explanation of which lawful reason applies to which data, why we collect it and who we may be required to share it with. Silk Lifestyle will make every effort to ensure data is only shared with GDPR-compliant organizations.

Please note data processed for compliance must be kept for 1 year from the end of your membership and is therefore exempt from your right to erasure under GDPR

Data that may be processed as a requirement of managing your membership.

Type of information

Purpose

Member’s, probationary members, social media and telephone numbers, e-mail address

Managing the Member’s membership of the Club and club insurance purposes.

Dates full and probationary membership commenced and ended.

Managing the Member’s membership of the Club and club insurance purposes.

Date of birth/age-related information.

Managing age-related membership categories.

Gender.

Provision of adequate facilities for members.

Sexual preferences and orientation

Provision of adequate facilities for members.

References

To check the applicant’s suitability for membership.

Disabilities

Provision of adequate facilities for members.

Emergency contact details.

Contacting next of kin in the event of an emergency.

Member’s photograph

To ensure their ID matches

 

9. Enquiries and other communications with the club

When enquiring about Silk Lifestyle we may hold your details for a period to deal with the enquiry. Any emails and other communications with the club will only be retained for a period of time appropriate to the content or request. Club emails will be purged regularly. People added to a waiting list for membership will be informed and asked for permission to store that data at that point.

10. Membership Age

No one under the age of 18 will be granted membership.

11. How we protect your personal data

The Data Controller will process membership information electronically and hold all information on a database on a secure cloud. For any online payments which we take from members, probationers, visitors and guests we will use a recognized online third-party secure payment system. In the unlikely event of a breach of the security of data, we will notify members promptly and we will never sell or pass on your personal data.

12. Request to see your personal information

If you wish to know what personal data the club holds please email support@silklifestyle.com and he/she will respond within 14 days of the request (depending on availability).

13. Accuracy and retention of data

Each member is responsible for keeping Richard Burton informed of changes to their data (e.g. address/telephone number etc. and this is updated at least once a year at renewal and you are at that time authorizing the club to hold such data on file.

14. Contact Us

If you have any queries regarding these terms and conditions please contact us:

support@silklifestyle.com

 

 

Privacy Policy

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
support@silklifestyle.com

Silk Lifestyle is committed to protecting your privacy and ensuring you have a positive experience on our Website. This policy outlines our personal information handling practices for both online and offline data. If you provide us with personal information, we treat it according to this policy.

Your Rights Under the GDPR

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR) including:

The right to be informed about our collection and use of your personal data.

The right to access the personal data we hold about you.

The right to rectification if any personal data we hold about you is inaccurate or incomplete.

The right to be forgotten – i.e., the right to ask us to delete any personal data we hold about you.

The right to restrict (i.e., prevent) the processing of your personal data.

The right to data portability (obtaining a copy of your personal data to re-use with another service or organization).

The right to object to us using your personal data for particular purposes.

If you wish to exercise any of these rights, please contact us using the information below.

Your Rights Under the CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to:

Request that we disclose the categories and specific pieces of personal information we have collected about you.

Request that we delete any personal information about you that we have collected.

Opt-out of the sale of your personal information.

Non-discrimination for exercising your CCPA rights.

Requests for information, deletion, and opt-out of the sale of your information can be made using the contact information provided below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security and Integrity

The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use, and modification.

Updates to This Policy

Silk Lifestyle will review and update this Privacy Policy periodically and will note the date of its most recent revision above. If we make material changes to this policy, we will notify you by posting a notice of such changes. We encourage you to review this Privacy Policy frequently to be informed of how Silk is protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or data processing practices, or if you want to exercise your rights under the GDPR or CCPA, please contact us at:

support@silklifestyle.com

By engaging with our Website, you consent to our Privacy Policy and affirm that you understand your rights under GDPR and CCPA. Silk Lifestyle is dedicated to respecting your privacy and adhering to the principles of applicable data protection and privacy laws throughout the world.

Silk Lifestyle Miami Screening Policy

Purpose: Silk Lifestyle Miami is committed to maintaining a secure, welcoming, and upscale environment for all our guests. The safety, comfort, and discretion of our community is our highest priority. To achieve this, we have established a thorough screening process to ensure that our attendees align with our community standards and expectations.

Screening Requirements:

  1. Application Process:

    • All new guests, including prospective members and ticket purchasers, may be required to complete an application form. The application includes providing accurate personal details, social profiles (when requested), and clear, recent photographs for verification.

  2. Identification Verification:

    • Silk Lifestyle Miami reserves the right to request government-issued identification to verify the authenticity of the applicant’s identity.

  3. Interview Process:

    • Silk Lifestyle Miami may conduct virtual or in-person interviews at our discretion to ensure alignment with our community guidelines.

  4. Background Checks:

    • At our discretion, we may conduct background checks or request references to maintain the safety and integrity of our community.

  5. Privacy and Confidentiality:

    • All information provided during the screening process will be handled with utmost confidentiality and used exclusively for screening purposes. Silk Lifestyle Miami adheres strictly to privacy laws and regulations.

Right to Refusal:

  • Silk Lifestyle Miami reserves the explicit right to refuse, revoke, or deny applications and ticket purchases at any time and for any reason if deemed necessary for the safety, discretion, reputation, or integrity of our events and community.

  • Reasons for refusal may include, but are not limited to:

    • Attractiveness or presentation

    • Personality or demeanor

    • Cultural fit or alignment with community values

    • Past or current behavior or conduct

    • Negative or disruptive social history

    • Concerns regarding discretion, confidentiality, or safety

  • Decisions made by Silk Lifestyle Miami are final and at our sole discretion.

Single Female Ticket Policy:

  • Tickets categorized as “Single Female” are explicitly reserved for guests who are biologically female or postoperative transgender females. Applicants must truthfully disclose their gender status during the application and screening process.

Policy Updates:

  • Silk Lifestyle Miami reserves the right to update or modify this screening policy at any time without prior notice. All members and applicants are responsible for staying informed of the current policy as published on our official website.

By applying or purchasing tickets, attendees expressly acknowledge and agree to adhere to the terms outlined in this policy.

For any inquiries or clarification regarding this policy, please contact us directly at support@silklifestyle.com.

Refund, Dispute, & Cancellation Policies

Refund and Dispute Policy

At Silk Lifestyle, we strive to provide exceptional experiences for our members and guests. Due to the exclusive nature of our events and membership offerings, we maintain a strict no-refund policy. Please review the following terms regarding refunds, disputes, and membership cancellations.

1. No Refunds

a. All Sales Are Final – All membership fees, event ticket purchases, and any other payments made to Silk Lifestyle are non-refundable under any circumstances. This includes, but is not limited to:

  • Membership fees (monthly, annual, or lifetime)
  • Event tickets, deposits, and VIP upgrades
  • Merchandise, services, or other purchases made through Silk Lifestyle

b. Discretionary Exceptions – While our policy is to issue no refunds, we reserve the right to evaluate refund requests on a case-by-case basis at our sole discretion. Any refund granted under exceptional circumstances is entirely at our discretion and does not set a precedent for future cases.

2. Dispute Resolution

a. Chargebacks & Unauthorized Payment Claims – Members agree not to dispute or charge back any transactions with Silk Lifestyle. If a chargeback is filed, we reserve the right to terminate the member’s account and prohibit future access to our events and services.

b. Dispute Handling – If you have any concerns regarding a charge, you must contact Silk Lifestyle directly at support@silklifestyle.com before initiating any chargeback or dispute with your financial institution. We will review your concern and provide a response within a reasonable timeframe.

3. Membership Cancellation Policy

a. Voluntary Cancellation – Members may cancel their membership at any time through their account settings or by contacting our support team. However, cancellation does not entitle the member to a refund of any previously paid fees.

b. Continued Access Until Expiration – If a member cancels their membership before the end of their current billing cycle, they will continue to have access to their membership benefits until the end of the period for which they have already paid. After that period, their membership will not renew, and access will be revoked.

c. No Prorated Refunds – Membership fees are charged in full at the start of each billing cycle. If you cancel mid-cycle, no prorated refunds will be issued for any unused time.

4. Event Cancellations and Transfers

a. No Refunds for Event Cancellations by Attendees – If you purchase a ticket to an event and later decide not to attend, no refund will be issued.

b. Event Rescheduling or Cancellation by Silk Lifestyle – If Silk Lifestyle must reschedule or cancel an event due to unforeseen circumstances, we may or may not offer a credit toward a future event or membership renewal. Refunds will not be issued.

c. Ticket Transfers – In some cases, Silk Lifestyle may allow members to transfer their event ticket to another guest upon approval. However, this is not guaranteed and will be considered on a case-by-case basis.

5. Policy Enforcement

Silk Lifestyle reserves the right to modify or update this Refund and Dispute Policy at any time without prior notice. Continued use of our services after any modifications to this policy constitutes acceptance of the updated terms.

Mobile Terms of Service

Silk Lifestyle

Last updated: March 9, 2025

The Silk Lifestyle mobile message service (the “Service”) is operated by Silk Lifestyle (“Silk Lifestyle”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Silk Lifestyle’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Silk Lifestyle through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Silk Lifestyle. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445790425 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Silk Lifestyle mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445790425 or email support@silklifestyle.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Silk Lifestyle SMS Privacy Policy

Effective Date: 3/01/2025
Last Updated: 3/01/2025

Silk Lifestyle (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This SMS Privacy Policy explains how we collect, use, store, and protect your mobile phone number and related data when you opt in to receive SMS messages from us.

By opting into our SMS marketing and notification program, you expressly consent to the terms outlined below.

1. Collection and Use of Personal Information

When you opt into our SMS messaging service, we may collect the following information:

  • Mobile phone number (required for SMS communication)
  • First and last name (if voluntarily provided)
  • Email address (if voluntarily provided)
  • Event preferences (if voluntarily provided)
  • Location information (if explicitly opted in for location-based services)

We use this information to:

  • Send event invitations, promotions, and special offers.
  • Provide transaction-related notifications (ticket purchases, confirmations, and event reminders).
  • Deliver customer support and respond to inquiries.
  • Send cart abandonment reminders if you leave items in your shopping cart on our website.

We do not use this data for any purpose not disclosed in this policy.


2. Legal Basis for SMS Messaging

Silk Lifestyle ensures compliance with:

  • Florida’s Telephone Solicitation Act (FTSA, F.S. § 501.616)
  • Florida Telemarketing Act (F.S. § 501.059)
  • Federal Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227)
  • CAN-SPAM Act (for commercial messages)
  • CTIA Messaging Principles and Best Practices

By opting in, you provide express written consent to receive SMS messages from us, including:

  • Marketing/promotional messages
  • Transactional messages related to purchases and event reminders

We do not use autodialers or prerecorded messages in violation of Florida’s FTSA or TCPA.


3. Website Cookies & Cart Abandonment Tracking

Silk Lifestyle uses cookies and tracking technologies to enhance your shopping experience. These cookies help us:

  • Keep track of items in your shopping cart.
  • Identify when you have abandoned your cart.
  • Send SMS reminders about abandoned items.

By using our website and opting into SMS, you agree to our use of these tracking technologies. These cookies do not collect sensitive personal data.


4. Data Sharing & Third-Party Exclusions

Silk Lifestyle does not sell, rent, or share your SMS opt-in data with third parties for marketing purposes.

Any data sharing mentioned in our general Privacy Policy excludes text messaging originator opt-in data and consent. Your mobile number and consent will never be:

  • Sold to third parties.
  • Shared with non-affiliated parties for marketing.

We only share your data when necessary to:

  • Process event-related transactions (e.g., ticketing systems).
  • Comply with legal requirements (e.g., law enforcement requests).

5. Location-Based Services (If Applicable)

If Silk Lifestyle offers location-based services, we will only collect and use location data for:

  • Providing event recommendations based on your geographic location.
  • Enhancing event experiences through location-based features.

We do not track or store location data without your explicit consent.


6. Opt-Out & Data Control

You may opt out of SMS marketing at any time by:

  • Replying STOP to any message.
  • Contacting us at [insert contact email] to request removal.

Once you opt out:

  • You will immediately stop receiving SMS marketing messages.
  • Your mobile number will be removed from our SMS marketing list.
  • You may still receive transactional messages related to purchases and event confirmations.

Under Florida law (F.S. § 501.059(4)), opt-out requests are processed immediately, and we will not send further unsolicited SMS communications.


7. Consumer Rights (Florida, CCPA, GDPR Compliance)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Florida Consumer Rights (FTSA & Florida Telemarketing Act)

  • The right to opt out of unsolicited SMS messages.
  • Protection against unauthorized autodialing and prerecorded calls.
  • The right to take legal action for FTSA violations.

California Consumer Rights (CCPA Compliance)

  • The right to know what data we collect and how it is used.
  • The right to request deletion of your personal data.
  • The right to opt out of data sharing (Silk Lifestyle already does not sell data).

European Consumer Rights (GDPR Compliance, if applicable)

  • The right to access, modify, or delete personal data.
  • The right to data portability (request a copy of your data).
  • The right to restrict processing of your personal data.

To exercise these rights, email support@silklifestyle.com.


8. Compliance with Florida’s FTSA & Federal TCPA

Silk Lifestyle strictly follows:

  • FTSA Compliance (F.S. § 501.616)

    • SMS marketing requires prior express written consent.
    • Messages cannot be sent before 8:00 AM or after 8:00 PM (local Florida time).
    • No more than three marketing messages per 24 hours to the same recipient.
    • Clear opt-out instructions are required in every message.
  • TCPA Compliance (47 U.S.C. § 227)

    • No unsolicited autodialed calls or texts.
    • No prerecorded voice messages without consent.
    • Consumers have the right to revoke consent at any time.

Failure to comply with FTSA or TCPA can result in penalties, and consumers have the right to take legal action for violations.


9. Security & Data Protection

Silk Lifestyle implements industry-standard security measures to protect your SMS data, including:

  • End-to-end encryption of SMS communications where applicable.
  • Secure storage of personal data in encrypted databases.
  • Strict access controls to limit data access to authorized personnel only.

However, no data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


10. Policy Updates

Silk Lifestyle may update this SMS Privacy Policy periodically to comply with evolving laws and best practices. Updates will be posted on our website, and continued use of our SMS program constitutes acceptance of any revised terms.

For inquiries regarding this policy, contact:
📧 support@silklifestyle.com

Consent & Etiquette at Events

1. Affirmative and Continuous Consent

  • Explicit Agreement: Before engaging in any physical interaction, obtain a clear and enthusiastic “yes” from all involved parties. Silence or lack of resistance does not equate to consent.

  • Ongoing Communication: Consent is a continuous process. Regularly check in with your partner(s) to ensure they remain comfortable with the activities.

  • Right to Withdraw: Any participant can withdraw consent at any moment. All activities must cease immediately if consent is revoked.

2. Respect Personal Boundaries

  • No Assumptions: Do not presume the comfort levels or interests of others. Always seek explicit permission before initiating any action.

  • Observe Non-Verbal Cues: Pay attention to body language. Signs of discomfort or hesitation should be taken seriously, and activities should be paused to address concerns.

3. Confidentiality and Discretion

  • Privacy Matters: Respect the privacy of all attendees. Do not disclose names, personal details, or experiences of others without their explicit consent.

  • No Recording Devices: The use of cameras, smartphones, or any recording equipment is strictly prohibited to protect everyone’s privacy.

4. Hygiene and Health

  • Personal Cleanliness: Maintain a high standard of personal hygiene out of respect for others.

  • Protection Use: Always use appropriate protection during sexual activities to prevent the spread of sexually transmitted infections (STIs). Bring your own protection to ensure availability.

  • Health Transparency: If you are feeling unwell or have a transmissible condition, refrain from attending events until you are fully recovered.

5. Substance Use

  • Moderation is Key: If alcohol is permitted, consume responsibly. Excessive intoxication can impair judgment and lead to breaches of consent.

  • Zero Tolerance for Illegal Substances: The use of illegal drugs is strictly prohibited at all events.

6. Inclusivity and Respect

  • Embrace Diversity: Treat all participants with respect, regardless of their gender, sexual orientation, race, body type, or experience level.

  • No Pressure: Do not pressure anyone into activities they are not comfortable with. Accept “no” gracefully and without question.

7. Dress Code and Behavior

  • Adhere to Guidelines: Follow any specified dress codes for events. This maintains the desired atmosphere and shows respect for the event’s standards.

  • Public Decorum: Engage in appropriate behavior in shared spaces. Save intimate activities for designated areas to ensure the comfort of all attendees.

8. Communication and Feedback

  • Open Dialogue: Foster an environment where participants feel comfortable discussing boundaries, desires, and concerns.

  • Event Feedback: After events, provide organizers with feedback to help improve future gatherings and address any issues.

9. Handling Misconduct

  • Report Issues: If you experience or witness behavior that violates these guidelines, report it to event organizers promptly.

  • Zero Tolerance Policy: Serious breaches of consent or disrespectful behavior may result in immediate removal from the event and potential banning from future events.

10. Confidentiality & Non-Disclosure
By registering for or attending any Silk Lifestyle event, you agree to treat all information you obtain through participation as strictly confidential. This includes, but is not limited to, the identities of attendees, member interactions, event themes, operations, and any proprietary business practices of Silk Lifestyle, LLC. You may not record, reproduce, disclose, publish, or otherwise share such information in any form without the express prior written consent of Silk Lifestyle, LLC. Breach of this obligation constitutes a material violation of these Terms and Conditions and may result in immediate suspension or termination of membership, forfeiture of fees, and legal action seeking damages or injunctive relief.

By adhering to these Rules of Consent and Etiquette, we collectively create a safe, respectful, and enjoyable environment for all participants at Silk Lifestyle events. Your cooperation is essential in upholding the integrity and positive atmosphere of our community.

If you have any questions or require further clarification on these guidelines, please do not hesitate to reach out.

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